A research agency using leading methodology to assess website effectiveness, digital communication, marketing collateral and retail environments.
Requirements for this post: You should already have at least 3 years relevant experience working, preferably with some previous agency experience. You should be able to demonstrate experience of working in a design role as part of an agile team to deliver great products and services that delight their users. While running user research sessions is not a requirement for this job, having an understanding of user research methods, and having experience of working with user research, is necessary. You should be able talk confidently and passionately about design and UX. Experience of building design systems. Familiarity with the Gov.uk or NHS design system is welcome. While front-end web development is not part of the job, some knowledge of web design including HTML and CSS is beneficial Be comfortable working with Sketch or Figma, with Adobe Creative Cloud experience welcome.
Some of the requirements for this post: You should already have at least 5 years relevant experience working, preferably with some previous agency experience. You should be able to demonstrate experience of working in a senior design role as part of an agile team to deliver great products and services that delight their users. While running user research sessions is not a requirement for this job, having an understanding of user research methods, and having experience of working with user research, is necessary. You should be able talk eloquently about design principles and processes. Be willing to contribute to bids and pitches with creative ideas and a concise writing style. Experience of building design systems. Familiarity with the Gov.uk or NHS design system is welcome.
Attributes - You'll be: a thoughtful designer with an attention to detail, a creative thinker, a problem solver; passionate about user-centred design; a lover of design, with a critical eye. You'll have: A degree or postgraduate qualification in Interaction Design, Digital Media, Graphic Design or similar. Feel free to apply if you’re graduating this summer; a portfolio of great design work that shows a clear, rigorous design process – not just eye-catching final images but how you got there; some evidence of understanding users’ needs, and full permission to work and live in the UK
2+ years commercial experience in a user research role ideally in digital UX. Experience of planning, scripting and conducting user research. Strong facilitation & moderation skills with experience of qualitative research methodologies such as in-depth interviews & usability testing. Knowledge and experience of running remote moderated and remoted unmoderated UX research. Knowledge and experience of running UX research across multiple platforms. A talent for translating research findings and metrics to actionable insight through recommendations to inform UX design or business strategy. Excellent written and communication skills. Knowledge and experience of delivering UX research as part of an Agile delivery team an advantage, working with tools such as Jira, Confluence, Slack, Trello.
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