Helping organisations manage risk, improve decision-making, drive production, enable change and realise value.
Helping organisations manage risk, improve decision-making, drive production, enable change and realise value. Our services include: audit and assurance, technology, project and economics consulting, legal services, corporate finance and accounting, restructuring and insolvency advice, risk management, insurance and UK and overseas tax.
Some of the attributes required for this post are: The use of a centralised helpdesk calls logging environment, Service Manager preferred Experience of working in a professional practice environment Excellent communication skills – particularly telephone and written The ability to assess each User’s level of IT knowledge and be able to deal with or adapt assistance to match Familiar with maintenance and administration of Windows 10 Enterprise, Windows Server through ADS Familiar with Citrix/Terminal services-based technologies Backup and restore procedures using Enterprise level solutions. A good understanding of IT/Data Security policies and procedures and reporting/escalating any non-adherence. Good knowledge of Office 365 is essential