Arbor Education is a socially-driven EdTech company on a mission to transform the way schools work, using smarter, hassle-free tools. Arbor’s Management Information System (MIS) is currently used by over 1,000 schools, helping staff save time whilst improving student outcomes. The company, whose Customer and Sales Office made its home in Leeds 4 years ago, recently decided to establish a new development and engineering function in the City, a decision which was an easy one considering the City's strategic location, its fast-paced environment and the large body of potential employees.
3+ years experience training in an educational setting. Relevant background in the education sector. We are looking for people who are familiar with the terminology, processes within a school setting. Driving license required. Ability to understand and articulate technology to a range of individuals, including non-technical users. Excellent presentation and communication skills are essential. Have a positive approach to learning new things, troubleshoot potential issues and help provide solutions. Friendly, eager to get stuck in and always willing to help. Good sense of humour and able to inspire others. We are looking for someone who has initiative and isn’t afraid of a challenge! Desirable: having used an MIS system before.
You have commercial experience as a team lead in software support (ideally in a SaaS environment). You’re never more comfortable than when you’re in a Sql database! You have experience using ticket management software such as Zendesk and/or JIRA. You have past experience setting clear goals/objectives for individuals in teams you’ve managed. You have a keen eye for interpreting data in order to understand Arbor’s school user needs and develop insights. It would be great if you have an ITIL qualification.
Experience working in either a project, customer support, admin or software environment. Ability to work as a team player and willingness to get stuck in. Effective communication with customers, ability to understand their needs, and communicating instructions clearly. Strong organisation and attention to detail. Ability to work and interpret high volumes of data to analyse, present information and make decisions. Understanding of the national educational landscape is desirable. Capable of working effectively within an entrepreneurial, fast-paced, and results-oriented culture, flexibility to react and adapt to changing scenarios. Ability to find solutions that will deliver outcomes. Proficient in Microsoft and Mac OS Platforms, able to use Excel/ Google Sheets to a high level of expertise. Willingness to travel to client sites.
Some of the required knowledge and experience: Practical hands-on skills with a testing tool appropriate to their test discipline: Visual Studio Test Manager. Selenium. SpecFlow (Cucumber / Gherkin). Visual Studio Performance Profiler. OWASP Testing Tools. Appropriate ISTQB/ISEB qualification. Understanding of SDLC and STLC and how they fit into CI/CD pipeline. Working knowledge of JIRA and Visual Studio Online / Azure DevOps. Knowledge and understanding of core testing tools and approaches.
Essential attributes for this post: Demonstrate previous experience as a Chief Operations Officer or similar role. • Understanding of business functions, such as finance, marketing etc. Competency in strategic planning and business development. Bachelor’s or Master’s degree. Excellent planning, organisational, and leadership skills. Excellent team working skills. Aptitude in decision-making and problem solving. Excellent written and verbal communication skills. Experience working in cross-functional teams.
Essential for this post: Previous experience working in a laboratory environment with laboratory equipment. • Bachelor’s or Master’s degree in engineering or physical sciences, or related scientific field/industry experience. • Technical skills to be able to properly use lab equipment. • Observational and analytical skills. • Proficiency with statistical analysis tools and coding languages. • Excellent team working skills. • Excellent planning and organisational skills. • Excellent written and verbal communication skills.
Essential for this post: • Bachelor’s or Master’s in photonics, electrical engineering, or related discipline/comparable industry experience (PhD is desirable). • Experience designing and testing optical and electrical components and sub-systems. • Complex problem-solving skills. • Excellent team working skills. • Excellent planning and organisational skills. • Excellent written and verbal communication skills
Requirements for this post: Bachelor’s or Master’s degree in a scientific field. • Demonstrate previous experience in a similar role. • Leadership skills. • Strategic thinking. • Excellent team working skills. • Excellent planning and organisational skills. • Excellent written and verbal communication skills. • Experience working in cross-functional teams.
You will be a passionate, experienced, self-motivated Product Manager, with a track record of driving innovative SaaS solutions to market, preferably with strong experience within the Education Technology market. You’ll demonstrate solid experience and understanding of software product management, as well as possessing a high level, technical understanding of software development and delivery in an Agile world. You will also demonstrate: A minimum of 5-6 years’ experience of Product Management within a SaaS company. Ideally this will be in the Education Technology market and with SaaS Products.
Key Skills and Experience required: 5+ years experience delivering large, complex projects - Full project lifecycle experience - Agile & Prince2 qualified, with experience of embedding good practice - Management of multiple projects & other project managers.
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