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Spotlight on Arbor Education

Arbor Education is a socially-driven EdTech company on a mission to transform the way schools work, using smarter, hassle-free tools. Arbor’s Management Information System (MIS) is currently used by over 1,000 schools, helping staff save time whilst improving student outcomes. The company, whose Customer and Sales Office made its home in Leeds 4 years ago, recently decided to establish a new development and engineering function in the City, a decision which was an easy one considering the City's strategic location, its fast-paced environment and the large body of potential employees.

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Requirements for this post: Agile background and 3+ years experience in all aspects of the Product Development Lifecycle (from idea to live) A pragmatic approach to Agile methods and frameworks. Proficiency in both Jira and Confluence. A keen eye for detail whilst still maintaining the ability to view and prioritise the bigger picture. Natural facilitator brining people into conversations and workshops to ensure true collaboration. Ability to align business priorities to true value, Supporting Product Owners in ensuring that delivery is building products that add value to the organisation. Keeps up to date with both Agile and BA developments and practices.

Type: Full Time
Categories: Analyst

Required for this post: A demonstrable specialism and background in data and data science. Qualifications or Experience in data or computer science, marketing, science, engineering, math’s, economics, policy, business, social science or another relevant subject. Experience of working in a busy environment with the proven ability to work under pressure. An interest in software development, data, and research. Excellent project management skills and able to manage multiple projects simultaneously. Organised and methodical approach to task completion including good planning, prioritisation and time management skills. Able to research and work independently with strong attention to detail and commitment to fact checking own work, and more...

Type: Full Time
Categories: Analyst

You will need to have solid experience in a Business Analyst role and: excellent communication skills, both written and verbal : Ability to manage complex workloads to strict deadlines and under pressure : Persuasive and credible in a customer liaison context : Self-motivated/good organisational skills : Strong ICT skills : To work as part of a team for the overall benefit of the business : Ability to recognise, analyse and solve issues

Type: Full Time
Categories: Analyst

Previous role in the field of transport planning and / or analytics : Understanding of programming using tools such as R, Python and SQL : Working with clients on project delivery

Type: Full Time
Categories: Analyst

What we're looking for: Proven experience as a business analyst working with software delivery teams : Able to plan and run workshops : Demonstrate leadership skills : Experience of working with agile delivery teams Strong interpersonal skills, comfortable in building relationships.

Type: Full Time
Categories: Analyst

Applicants will have the following skills and experience: • Effective and confident communicator • Analytical skills as well as an ability to think outside the box • Work effectively within a geographically dispersed team and customer base • SaaS and web application support experience • 1st and 2nd line support and SLA management • Remote desktop support • Financial industry experience is desirable • Willingness to occasionally travel to customer sites.

Type: Full Time
Categories: Analyst

• Effective and confident communicator • Analytical skills as well as an ability to think outside the box • Work effectively within a geographically dispersed team and customer base • SaaS and web application support experience • 1st and 2nd line support and SLA management • Remote desktop support • Financial industry experience is desirable • Willingness to occasionally travel to customer sites

Type: Full Time
Categories: Analyst

Some of the essential requirements for this post: A consistent track record in building digital products and using Agile methodologies. Experience in stakeholder management, products and systems. The ability and level of expertise to recommend solutions to clients based on your background from industry and / or consulting. Experience of developing your team members - coaching and mentoring our clients and lesser experienced ANDis is important to us here. A genuine interest and curiosity for all things digital across mobile, social and web. Experience in designing functional, user-focused digital customer experiences across various digital platforms. Ability to diagrammatically map out current and to-be solutions using business process mapping and use case mapping.

Type: Full Time
Categories: Analyst

Some of the skills and experience you require are: A consistent track record in building digital products and using Agile methodologies. Experience in stakeholder management, products and systems. The ability and level of expertise to recommend solutions to clients based on your background from industry and / or consulting. Experience of developing of your team members - coaching and mentoring our clients and lesser experienced ANDis is important to us here. A genuine interest and curiosity for all things digital across mobile, social and web. Experience in designing functional, user-focused digital customer experiences across various digital platforms. Ability to diagrammatically map out current and to-be solutions using business process mapping and use case mapping. Awareness of Agile and any experience you might have had in using Scrum frameworks. Experience in using prototyping tools such as Axure, Pidoco, Balsamiq, Mockflow, Gliffy.

Type: Full Time
Categories: Analyst

Some of the must-haves are: Strong ITIL knowledge and experience + Strong experience and knowledge of Incident Management tool sets + Strong customer service skills + Communicate effectively internally with project teams and externally with BJSS clients Assist in developing and providing management reports on a daily, weekly, or monthly basis, and produce ad hoc analysis upon request + Provide a central point of contact for Service Operation processes ensuring that all Client requests\Incidents\Changes are dealt with in a timely and effective manner, in line with agreed levels of service + Ensure that requests are logged, monitored and re-assigned where appropriate internally and externally in line with client SLA targets + Assist the Service Manager with ITIL process reporting, specifically Incident, Problem, Change and Capacity etc.

Type: Full Time
Categories: Analyst

Some of the must-haves are: Strong ITIL knowledge and experience + Strong experience and knowledge of Incident Management tool sets + Strong customer service skills + Communicate effectively internally with project teams and externally with BJSS clients Assist in developing and providing management reports on a daily, weekly, or monthly basis, and produce ad hoc analysis upon request + Provide a central point of contact for Service Operation processes ensuring that all Client requests\Incidents\Changes are dealt with in a timely and effective manner, in line with agreed levels of service + Ensure that requests are logged, monitored and re-assigned where appropriate internally and externally in line with client SLA targets + Assist the Service Manager with ITIL process reporting, specifically Incident, Problem, Change and Capacity etc.

Type: Full Time
Categories: Analyst

Key elements: Proven experience as a business analyst working with software delivery teams : Able to plan and run workshops Demonstrate leadership skills : Experience of working with agile delivery teams Strong interpersonal skills, comfortable in building relationships.

Type: Full Time
Categories: Analyst

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