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Spotlight on Arbor Education

Arbor Education is a socially-driven EdTech company on a mission to transform the way schools work, using smarter, hassle-free tools. Arbor’s Management Information System (MIS) is currently used by over 1,000 schools, helping staff save time whilst improving student outcomes. The company, whose Customer and Sales Office made its home in Leeds 4 years ago, recently decided to establish a new development and engineering function in the City, a decision which was an easy one considering the City's strategic location, its fast-paced environment and the large body of potential employees.

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Education Requirements: Predicted 2:1 or above at degree level. Minimum ABB/AAC at A-level.

Type: Full Time
Categories: Analyst

Applicants will have the following skills and experience: • Effective and confident communicator • Analytical skills as well as an ability to think outside the box • Work effectively within a geographically dispersed team and customer base • SaaS and web application support experience • 1st and 2nd line support and SLA management • Remote desktop support • Financial industry experience is desirable • Willingness to occasionally travel to customer sites.

Type: Full Time
Categories: Analyst

• Effective and confident communicator • Analytical skills as well as an ability to think outside the box • Work effectively within a geographically dispersed team and customer base • SaaS and web application support experience • 1st and 2nd line support and SLA management • Remote desktop support • Financial industry experience is desirable • Willingness to occasionally travel to customer sites

Type: Full Time
Categories: Analyst

Some of the essential requirements for this post: A consistent track record in building digital products and using Agile methodologies. Experience in stakeholder management, products and systems. The ability and level of expertise to recommend solutions to clients based on your background from industry and / or consulting. Experience of developing your team members - coaching and mentoring our clients and lesser experienced ANDis is important to us here. A genuine interest and curiosity for all things digital across mobile, social and web. Experience in designing functional, user-focused digital customer experiences across various digital platforms. Ability to diagrammatically map out current and to-be solutions using business process mapping and use case mapping.

Type: Full Time
Categories: Analyst

Some of the skills and experience you require are: A consistent track record in building digital products and using Agile methodologies. Experience in stakeholder management, products and systems. The ability and level of expertise to recommend solutions to clients based on your background from industry and / or consulting. Experience of developing of your team members - coaching and mentoring our clients and lesser experienced ANDis is important to us here. A genuine interest and curiosity for all things digital across mobile, social and web. Experience in designing functional, user-focused digital customer experiences across various digital platforms. Ability to diagrammatically map out current and to-be solutions using business process mapping and use case mapping. Awareness of Agile and any experience you might have had in using Scrum frameworks. Experience in using prototyping tools such as Axure, Pidoco, Balsamiq, Mockflow, Gliffy.

Type: Full Time
Categories: Analyst

Some of the must-haves are: Strong ITIL knowledge and experience + Strong experience and knowledge of Incident Management tool sets + Strong customer service skills + Communicate effectively internally with project teams and externally with BJSS clients Assist in developing and providing management reports on a daily, weekly, or monthly basis, and produce ad hoc analysis upon request + Provide a central point of contact for Service Operation processes ensuring that all Client requests\Incidents\Changes are dealt with in a timely and effective manner, in line with agreed levels of service + Ensure that requests are logged, monitored and re-assigned where appropriate internally and externally in line with client SLA targets + Assist the Service Manager with ITIL process reporting, specifically Incident, Problem, Change and Capacity etc.

Type: Full Time
Categories: Analyst

Some of the must-haves are: Strong ITIL knowledge and experience + Strong experience and knowledge of Incident Management tool sets + Strong customer service skills + Communicate effectively internally with project teams and externally with BJSS clients Assist in developing and providing management reports on a daily, weekly, or monthly basis, and produce ad hoc analysis upon request + Provide a central point of contact for Service Operation processes ensuring that all Client requests\Incidents\Changes are dealt with in a timely and effective manner, in line with agreed levels of service + Ensure that requests are logged, monitored and re-assigned where appropriate internally and externally in line with client SLA targets + Assist the Service Manager with ITIL process reporting, specifically Incident, Problem, Change and Capacity etc.

Type: Full Time
Categories: Analyst

Key elements: Proven experience as a business analyst working with software delivery teams : Able to plan and run workshops Demonstrate leadership skills : Experience of working with agile delivery teams Strong interpersonal skills, comfortable in building relationships.

Type: Full Time
Categories: Analyst

You have: – Knowledge and expertise in a range of analytical tools and techniques – The ability to build and maintain effective working relationships with colleagues at all levels – Great verbal and written communication skills, able to communicate at both a technical and non-technical level – Excellent attention to detail – The confidence and ability to deal with ambiguity – Effective planning and facilitation skills to ensure desired outcomes are met – Ability to manage your time and workload effectively as you may work on multiple projects at once.

Type: Full Time
Categories: Analyst

No previous experience of clinical-technical or software testing is required as full on the job training will be given. Aptitude for the role will be more important than previous experience in seeking the ideal candidate for the role, due to the ever-changing developments, and evolving requirements of the software.

Type: Full Time
Categories: Analyst, Graduate, Testing

Do you enjoy asking the right questions like “what outcomes do your customers want to realise?” and “what goals is your organisation trying to achieve?” Are you seeing digital as data, machine learning, VR and elements of IOT rather than just tablets or mobile? Would you enjoy working in a multi-disciplined team of talented engineers?

Type: Full Time
Categories: Analyst

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