Education, Qualifications and Experience: Highly numerical / analytical graduate ideally with a 2.1 from a top university At least 4 years’ insight experience either client side or in a research agency (or equivalent) Extensive experience of leading projects across a variety of qualitative and quantitative methodologies Consistent track record of developing and presenting impactful customer and business based insight from a combination of different data sources. A desire for a role which you can grow into, with the opportunity to do more strategic projects over time. Ideally some people management experience. Ability and desire to work in a multifaceted, fast paced, demanding environment.

Experience working in either a project, customer support, admin or software environment. Ability to work as a team player and willingness to get stuck in. Effective communication with customers, ability to understand their needs, and communicating instructions clearly. Strong organisation and attention to detail. Ability to work and interpret high volumes of data to analyse, present information and make decisions. Understanding of the national educational landscape is desirable. Capable of working effectively within an entrepreneurial, fast-paced, and results-oriented culture, flexibility to react and adapt to changing scenarios. Ability to find solutions that will deliver outcomes. Proficient in Microsoft and Mac OS Platforms, able to use Excel/ Google Sheets to a high level of expertise. Willingness to travel to client sites.

About you: Comfortable with the pace and pressure of a sales environment. Proven good eye for detail, particularly numbers and large data sets.  Desirable: Experience using off-the-shelf and bespoke software- ERP/CRM/SQL based systems.  Knowledge of Pipedrive, Chargebee or Gainsight a benefit.  University Degree: not essential, work experience would be preferable for this entry role, so either an analytical degree or 18mths Work Experience.  Desire to gain experience in a business that continues to grow rapidly. Can demonstrate having worked independently.

You will be a self motivated team player, happy to roll up your sleeves and get stuck in, and an expert at multi-tasking and prioritising. An eye for detail, a love of good design and the ability to work methodically would be hugely useful. You’ll love to keep up with the latest trends in digital development but be able to understand what is relevant for Leeds Heritage Theatres right now and how we can best harness new ideas and tech to our advantage; recognising our customer base and its needs. You’ll understand social media and be confident in creating content and posts as well as responding to customers when required. You’ll enjoy learning new things, be excited by challenge and be able to adapt to new situations.