The team is expanding rapidly so we are looking to hire User Experience Designers to work on projects from discovery through to delivery. SPARCK builds business solutions using agile methods and digital technologies by working with senior leaders to shape and form strategies and solutions, test out innovative ideas efficiently, and ultimately help clients realise new business value. You will be responsible for creating and improving the user experience for our clients, helping to shape the end solutions and products so that they are intuitive and designed with the end-user in mind.
Our unique selling point (USP) is that, unlike many newly formed digital agencies, our digital and transformation consulting is based on more than 20 years of hard-earned experience delivering enterprise scale solutions using agile delivery methods. This is an excellent opportunity to be part of a small and growing team. The successful candidate will, therefore, be expected to help shape the User Experience capability area.
At SPARCK, we believe that diversity and inclusion are at the heart of the creativity and innovation we deliver for our clients. We value the diversity of our people – and the varied experiences, expertise, backgrounds and perspectives they bring. We work hard to foster a culture where those differences can thrive and where every one of us can fulfil our potential.
What we’re looking for:
We are looking for high-energy, user-driven and ambitious consultants who want to contribute to the growth of our new propositions.
Set the direction for client engagements and lead discovery engagements Design, plan and lead user research, design and usability testing activities
Synthesise insights from discovery and incorporate into UX deliverables
Produce high-quality User Experience outputs such as personas, user journeys, user flows, wireframes, mockups, designs, prototypes and service blueprints
Work with clients and developers to bring designs to life, balancing user needs, business requirements and technical constraints
Engage in usability testing to continuously iterate ideas and designs
Work collaboratively with agile working teams alongside business analysts, system architects, developers and testers
Keep up with UX design best practices & trends and incorporate into deliverables
Run workshops with our clients and present deliverables to senior stakeholders
Help define the UX Design Process working alongside other disciplines
Experience using design programs such as Illustrator, Photoshop, OmniGraffle, Sketch, Balsamiq or Axure
Demonstrated experience in scoping (project estimation), planning and delivering UX projects for a range of systems, apps and digital interfaces
Demonstrated experience creating key deliverables such as detailed user journeys, user flows, wireframes, prototypes and UI design for complex systems, web and mobile applications
Demonstrated experience in applying user research techniques such as interviewing, contextual observation and surveys
Preferably have experience working in agile teams to deliver rapid prototypes/ proof of concepts
Any experience in service design workshop activities is a bonus