Technical Operations Engineer

Who are the company?

• They are a collective of techies that have deep understanding of data and how best to build data centric and data connected solutions for our customers.
• Our solutions help our customers realise value beyond the boundaries of systems and applications, we collaborate with our customers to build secure, scalable and well-engineered systems that can be relied on. We love data and have made it our mission to build awesome systems that allow our customers to understand and get the most from their data.
• As part of a close-working and collaborative team, we make data valuable and available to our clients, through consultancy services or product development.

Our Engineering Environment: Engineering is at the core of what we do!

• At the company we’ve been working with some truly inspiring clients on anything from real-time data integration and data mining, business-wide Single View of Customer systems to our own SaaS product.
• We face new and exciting challenges every day, from ensuring high availability and performance of critical government systems, to understanding and improving complex banking and finance data structures.
• Our engineers have the opportunity to work on a broad range of technologies and platforms this includes:
  AWS, Azure, Hadoop, Python, Java, .NET Core, Scala, Go, JavaScript, Docker, Kubernetes, Terraform, Kafka, SQL, Plus many more.

Summary of Position

The Technical Operations Engineer will be working across our client and SaaS product development and support teams, working in a variety of Agile (Scrum, DSDM, Kanban) and traditional project delivery frameworks. This role is critical to ensuring our clients are able to continue deriving value from the sol

Responsibilities

The Technical Operations Engineer will have the following responsibilities:

• Maintain a broad knowledge of the technology landscape helping to provide market-leading

consultancy services.

• Assist our clients in enterprise-scale projects utilising best-practice development methodologies, well tested code, and elegant solutions.
• Spend more time preventing incidents than responding to them, and more time automating jobs than manually completing them.
• Advise, influence and collaborate with engineers and project stakeholders to translate user requirements into high performing, stable, monitored solutions.
• Mentoring and assisting in the progress of others.
• Lead definition, documentation and maintenance of best practice and standards in operations and design principles and process.
• Get stuff done properly, first time around.
• Make it right and only then make it fast.
• If you see something that’s broken, fix it. That includes the coffee machine.

Skills & Experience

The Technical Operations Engineer should have a broad experience of highly available, transactional and scalable solutions.

• Working knowledge of at least one Cloud provider (PaaS, IaaS, SaaS).
• Some experience of version control within software development.
• Ideally have some experience of continuous development and continuous integration.
• Broader knowledge of IT – Networking, platform, hardware, security principles.
• Experience of writing databases queries (eg in SQL, Mongo, MySQL, postgres)
• At least one scripting language preferably Python.
• Innovative problem solving which may include code reviews.
• Knowledge of RESTful API, SOAP, curl.
• Experience of moving in a fast-paced, agile environment.
• Have excellent team-work and communication skills.
• Sysadmin experience would be an advantage.
• Exceptional stakeholder management skills & experience.

• Above all, the Technical Operations Engineer must be proactive, open to new technologies, quick to adapt, and quick to learn.