Advanced UX design skills, with experience of applying these across different environments Experience of working in multidisciplinary Agile teams to design and deliver people-centred services Experience of designing for diverse users, including those with accessibility or assisted digital needs Proven experience of championing UX and service design approaches Experience of line management or mentoring/training other UX designers Advanced communication and stakeholder management skills, with the ability to manage conflict and convey difficult messages with tact and sensitivity A good understanding of other Agile roles across design, product and tech Strong consultancy and leadership skills, and confidence in exploring problem spaces with clients to determine the most appropriate way forward

We don’t need you to have any certificates or qualifications, but we do need to be confident that you can demonstrate experience in: Delivering complex digital projects Agile project management and working practices (SCRUM/Lean/DSDM/APMG) Leading teams of various configurations and sizes, from a fully resourced consultancy team to running hybrid consultancy/client teams Collaboration and project management tools Understanding of user centred design principles and practices

Requirements for this post: Strong IAM design and implementation experience, using the ForgeRock IAM platform (AM, IDM, DS, IG). : Strong development skills in Java/J2EE web development : Experience of working with Application Servers, Databases and Directories and underpinning protocols such as HTTP, SSL/TLS, IPv4, XML, LDAP : Solid understanding of SAML, OAuth, OpenID Connect : Experience with other IAM Vendors such as Okta, Sailpoint, Saviynt, Ping is a bonus : Ideally from a consulting or professional services background.

Essential: Experience of delivering complex digital projects : Knowledge and experience of Agile project management and working practices (SCRUM/Lean/DSDM/APMG) : To be comfortable leading teams of various configurations and sizes, from a fully resourced Hippo team to running hybrid Hippo/client teams : Knowledge and experience of collaboration and project management tools : Understand user centred design principles and practices.

REQUIRED: Experience leading the end-to-end design of new services or leading the improvement of current services that are under performing : Experience of working within the parameters of a broad direction but generally your work is self-initiated : Experience working with service/product owners and senior stakeholders and able to be pragmatic about the organisation’s needs : You are confident presenting your work to senior stakeholders and are able to demonstrate how evidence has been used to support the design decisions : You can manage relationships effectively, building long-term, strategic partnerships that involve regular and clear communication You have advanced experience with Agile, GDS standards and service principles.

Requirements for this post: Exemplary content design skills : Expertise in creating content based on evidenced user needs : Experience in championing user centred design principles and practices : Enjoy working collaboratively with your team and experts : Be comfortable working in rapid sprint cycles : Be a stronger presenter and happy to sell the benefits of content design to people who aren’t familiar with the discipline Have a positive “can do” attitude : Have great consultancy skills, caring about your client’s needs and motivations : Enjoy sharing your skills and experience with your client to enable them to continue to iterate and improve content after you leave : Experience of working in an Agile workplace : Experience of creating and iterating prototypes.