About the role
Our project team manages stress free onboarding and implementation for our schools to the Arbor Management Information System (MIS). In this role as Project Administrator you will help with the data migration, reporting administration, planning and mitigating risks as well as thinking of solutions for both the business and our customers.
You will also support the project and programme managers with day to day administration and reporting on projects.
What we offer
The chance to work alongside a team of hard-working, passionate people in a role where you’ll see the impact of your work everyday. We also offer:
Refer a friend: Know someone else who would be good for this role? You can refer a friend, family member or colleague, if they are offered a role with Arbor, we will say thank you with a voucher valued up to £200! Simply email: email@example.com
Arbor Education is an equal opportunities organisation
Our goal is for Arbor to be a workplace which represents, celebrates and supports people from all backgrounds, and which gives them the tools they need to thrive – whatever their ambitions may be so we support and promote diversity and equality, and actively encourage applications from people of all backgrounds.
If you need any adjustments to be made to support you through the recruitment process, let us know at firstname.lastname@example.org.
Please note: We are unable to provide visa sponsorship at this time.
You have commercial experience as a team lead in software support (ideally in a SaaS environment). You’re never more comfortable than when you’re in a Sql database! You have experience using ticket management software such as Zendesk and/or JIRA. You have past experience setting clear goals/objectives for individuals in teams you’ve managed. You have a keen eye for interpreting data in order to understand Arbor’s school user needs and develop insights. It would be great if you have an ITIL qualification.
About you: Comfortable with the pace and pressure of a sales environment. Proven good eye for detail, particularly numbers and large data sets. Desirable: Experience using off-the-shelf and bespoke software- ERP/CRM/SQL based systems. Knowledge of Pipedrive, Chargebee or Gainsight a benefit. University Degree: not essential, work experience would be preferable for this entry role, so either an analytical degree or 18mths Work Experience. Desire to gain experience in a business that continues to grow rapidly. Can demonstrate having worked independently.
About you: You have 3+ years of experience as a UX designer with at least 1 year working on a SaaS product (Ideally an enterprise B2B software). You can rapidly prototype using HTML/CSS. You’re familiar with industry standard design tools, such as Sketch, Invision, Photoshop, or Illustrator. You understand cross-browser compatibility issues and solutions. You have experience in User Research and Usability Testing, including creating Wireframes, Storyboards, User flows and process flows. Experience of creating and owning a complete Design System.