Due to continued growth, Glean are looking for an experienced Product Manager to help drive forward our flagship EdTech product offering. As a learning-focussed and inclusive online note taking solution, we are uniquely positioned to define what learning looks like in the post-COVID EdTech landscape. We are therefore looking for an experienced and highly skilled Product Manager to help us realise our growth plan and solidify our place in the emerging EdTech ecosystem. You will also help us achieve our goal of improving learning outcomes for over a million students.
If you are a driven, commercially focused Product Manager, passionate about bringing Products to market, to truly delight the user, and are looking for a fast paced and disruptive organisation at the cusp of huge transformation and growth, this presents an ideal opportunity for you to join our existing Product team.
Your role is to deeply understand student needs and behaviours in order to improve active users of Glean through owning user retention metrics.
Joining a passionate, committed team that has managed the development and launch of our unique note taking solution, Glean, you will report into Glean’s Head of Product, taking leadership of this key element of our Product Strategy – how our flagship product offering meets the needs of, and delights, our users. You will undertake key discovery work and, as this evolves, you will then become a driving force behind the ongoing development of the solution.
You will explore the opportunity space, working closely with your team’s Designer, Engineering Tech Lead and Product Owner, to take validated problems through to valuable, viable and feasible solutions. You will ensure that outcomes of delivered work are measured and reported on.
You will be a passionate, experienced, self-motivated Product Manager, with a track record of driving innovative SaaS solutions to market, preferably with strong experience within the Education Technology market.
You’ll demonstrate solid experience and understanding of software product management, as well as possessing a high level, technical understanding of software development and delivery in an Agile world.
You will also demonstrate:
Whilst we love having people in the office, we do support UK remote working, hybrid working and office based employees. We do have expectations for all employees to be in a minimum of once a quarter for company events.
Working arrangements would be discussed at interview.
Test Engineers are responsible for conducting exploratory testing to ensure the software created by the delivery team meets the needs of the business. You will work with the delivery team and support functions of the business. The purpose of a test engineer is to verify that delivered software either behaves as expected or to highlight areas where behaviour is not as expected.
Tech Stack: Cloud providers: AWS and GCloud Kubernetes, Docker, Helm Terraform Prometheus, Elastic, Grafana Kotlin/JVM (backend) TypeScript (web frontend) Flutter (mobile frontend) Bash, Python (scripting, misc tasks) Jenkins, Github Actions
Essential skills and experience: Worked as a Product Owner, Business Analyst and/or Product Manager with a development team using Agile development approaches. Worked closely with a wider Product Management team to align squad deliverables with a wider Product Strategy. Experience taking an idea from concept through to delivery and continual improvement. Comfortable with holding accountability for Product delivery from the squad and reporting progress to stakeholders. Experienced in running Agile ceremonies (planning, reviews, standups), showcasing Products to internal stakeholders and improving the ways of working of teams. Excellent communication and influencing skills. You’ll be the voice of the customer, championing the highest value features for the product. Desirable: Certified Scrum Product Owner (CSPO), or the ability to demonstrate similar knowledge.
Some of the duties involved: Produce clean, efficient code based on requirements. Produce maintainable code. Focus on testability of delivered solutions. Integrate software components and third-party programs. Verify and deploy programs and systems. Troubleshoot, debug and upgrade existing software. Recommend and execute technical improvements. Create technical documentation for reference and reporting.
Essential skills and experience: Strong programming skills (object-oriented and/ or functional) - particularly in Python. Strong analytical skills. SQL and persistence technologies. Solid hands-on experience with ETL tooling. Ability to demonstrate a growth mindset and a willingness to learn. Excellent teamwork skills across various specialisms. Curiosity to explore different technologies.
Your experience might include building a successful product; this means you have a thorough understanding of positioning, pricing, optimisation, and enabling Product & Engineering teams to use efficient agile approaches. You will have a strong understanding of how technology teams work and you are able to engage well with engineers, although you may not necessarily have been an engineer yourself. You’ve been an integral part of the growth journey; this means that you’ve built out a product organisation and are confident in speaking to your leadership and management experience and strategic capabilities in how you’ve built and scaled teams. You’re well versed in implementing a robust product or technology strategy and you can demonstrate an understanding of the power of culture in helping employees make great decisions without onerous processes.