Digital Content & Data Insights Consultant

Leeds is one of the country’s fastest growing city regions with major employers, new business and significant company relocations generating a vibrant graduate labour market.  Leeds Beckett University is a recognised anchor institution in the City, providing a major source of graduate talent to the City’s employers.

The Business Engagement Department was established to bring together our student and graduate employability offer, within an externally facing unit to ensure a strategically impactful, employer informed careers education provision.  To extend our reach and capacity we are seeking to recruit into this new and exciting role. The Digital Content & Data Insights Consultant will use digital platforms to support the Beckett Careers and Placements team to advance our digitally curated material, to offer students and graduates high quality online careers education, and thereby extending the reach of our services.  The role will also take a lead in the effective extraction and reporting of strategic data to inform our service delivery and priorities. This will involve working across our digital learning platforms as well as connecting with our wider University systems and teams to report our operational reach and impact.

The post holder will need to work closely with the Business engagement leadership team to effectively understand our strategic priorities – such as Access & Participation Priorities, TEF data, and Graduate Outcomes to inform digital developments, content, data and analysis.

JOB DESCRIPTION/SPECIFICATION

This new position will play a critical role in the evolution of our careers education services within the Business Engagement Department. The role will lead the development of engaging and impactful careers and employability digital content to extend our reach and capacity, whilst also leading on the effective extraction and reporting of strategic data to inform our service delivery and priorities.
The post holder will work across multiple digital platforms to ensure an outstanding user experience and stakeholder engagement (students, staff and employers) with a view to impacting positively upon our strategic priorities and quality assurance – Graduate Outcomes Survey, Access & Participation, Teaching Excellence Framework.

The successful candidate will work with colleagues across the Business Engagement Department, including our Careers Consultants, Central Services and Placements team, to support with their respective areas of expertise and priorities, maximising the capacity and reach of our digital platforms through the development of targeted and bespoke digitally curated content. The role will be responsible for monitoring the effectiveness of our online content, through regular and ongoing reporting of stakeholder engagement. Maintaining the currency and accuracy of our online presence will be critical, through regular review and evaluation, whilst drawing on our external contacts, labour market intelligence and business networks to inform content development and growth.

In addition, the role will hold responsibility for analysing multiple sources of careers data and translating this into meaningful and engaging reports that communicate the effectiveness of our services and assist with our operational and strategic prioritisation. This will require the postholder to have a good understanding of key national data sets including Access & Participation, Graduate Outcomes, and TEF and will be required to work with critical colleagues across the institution including (but not restricted to) Strategic Insights, Registry, Alumni, and Student Services. The role will work closely with the Director of Business Engagement, Employability and Careers, and the Business Engagement Leadership Team to ensure we grow in our capacity as a data led service, whilst
embracing new technologies to enhance our impact and provision.

Responsibilities
1.To work across our multiple online platforms to curate and develop impactful and engaging careers education content, which supports our strategic priorities and our operational development, working with the teams across the Business Engagement Department – School Consultants, Central and Placements Teams.

2.To ensure that our online content is flexible and responsive to the demands of our services, to adapt our provision to encourage student self-directed learning as well as supporting Careers Consultants and academic departments to embed careers education within the curriculum.

3.To support the development of digital content which adds value and ensures a dynamic and engaging online presence, building a strong digital identity which engages all of our stakeholders (students/graduates/ staff and employers).

4.To lead on liaising and maintaining relations with our external systems providers to explore the capacity of our platforms and to develop our usage, ensuring we are maximising the potential of all of our online capabilities.

5.To work in collaboration with all relevant internal and external groups including our Centre for Learning and Teaching (CLT), Library and Learning Innovation, AGCAS, ASET and associated professional bodies to ensure that we implement University and sector wide best practice in our digital provision.

6.To take a leading role to ensure that the team are kept up to data with system developments and capabilities; whilst leading on staff development, ensuring that the team are effectively ‘tech enabled’ to use our platforms effectively and professionally.

7.To effectively extract and report operational data including engagement with both our digital platforms and our broader services and events, and to use such data to produce service wide and School level reports and analysis to support the broader team’s strategic and operational planning processes.

8.To use operational data to analyse and present the impact of our services, working with key internal departments such as our data insights team and student services, to develop effective management information and impact dashboards, drawing on national careers data sets (including, but not restricted to, Graduate Outcomes metrics, Access & Participation Data).

9.To work with the Director of Business Engagement, Employability and Careers, the PVC (Business Engagement), and the Business Engagement Leadership Team (BELT) to produce statistical reports to inform our strategies, drawing on all data sources, suitable for internal and external audiences including University Executive and Senior Management groups, Academic Departments, and external regulators (e.g. OfS, HESA, QAA).

10. To ensure that we remain compliant with GDPR legislation, when handling large volumes of personal data, working with colleagues outside of our department as necessary.

11. To represent the Business Engagement Department and University through active participation with professional bodies and associated networking opportunities, and to undertake any other duties which are commensurate with the role, function and grade.

12. Due to the nature of our work and our responsibilities, it is expected that the post holder may be required to work flexibly to meet their objectives. This may involve working occasional evenings and weekends to support our broader Services.

Equal Opportunities
We are committed to providing a non-discriminatory and harassment-free working environment for our employees. All our employees are expected to have due regard for those policies when carrying out their duties.

Safety, Health and Wellbeing
You will maintain a positive attitude to Safety, Health and Wellbeing in carrying out personal responsibilities and co-operate with policy/local rules/codes of practice.

Physical Conditions
You will be based at the City Campus in the first instance, but maybe required to work at either campus.

Relationships
The postholder will be required to work across the broader Business Engagement Department, with graduates and students.

Probationary Period
Appointment to this position may be subject to a probationary period of up to 12 months, in line with our probationary policy. A copy of our probationary policy is available on our website or on request from Human Resources.

Pre-employment Health Assessment
Our University aims to ensure that all employees are placed in a job that is compatible with their health and physical abilities. In accordance with the Equality Act, questions relating to health are asked following an offer of appointment. All offers of appointment are subject to pre-employment health assessment.

Qualifications, Experience, Skills and Knowledge

Degree or equivalent, with experience of using corporate IT systems in a large and complex environment – leading projects to develop ad enhance the use of such systems.

Experience of developing and presenting engaging, dynamic and targeted digital content/ online learning to meet strategic priorities and objectives.

Experience of using business intelligence software to present multiple sources of data; or experience of extracting and analysing high volumes of operational and strategic data – producing reports which are engaging and effective in communicating impact.

Experience of using business intelligence software and interrogating systems to extract data and management information.

Experience of, or an understanding of, website development, including HTML/CSS.

In accordance with our pre-employment processes, it is University policy to verify qualifications for successful candidates. We will need evidence of those qualifications required by the employee specification and claimed on the application form.

Working here means you’ll also have access to a wide range of benefits, including our generous pension schemes, excellent holiday entitlements, flexible working, reduced study fees, subsidised fitness facilities and a lot more.

We welcome applications from all individuals and particularly from black and minority ethnic candidates as members of these groups are currently under-represented at this level of post. All appointments will be based on merit.

For further information please contact – Katie Cliff (k.e.cliff@leedsbeckett.ac.uk), Head of Careers & Employability Services; or Mark Stow (m.d.stow@leedsbeckett.ac.uk), Director of Business Engagement, Employability & Careers.

Closing Date: 28 March 2021 at Midnight 

Please note that all posts close at midnight and the job description and employee specification will no longer be available after the closing date so please download or print now. Please note that you will not be able to edit or submit a part-completed application form after the closing date