leeds.tech / jobs

Digital Account Manager

Job title: Digital Account Manager
Reporting to: Head of Client Services
Location: Leeds
Salary: £Neg + Pension + Private Health


We are looking for a talented Digital Account Manager to join the team. You will manage our client portfolio to help our clients improve their digital presence.

As a Digital Account Manager, you will have solid experience in marketing with a passion for delivering great customer service. You should also have a clear idea of how digital tools add value to company strategy and performance.

Ultimately, you should be able to contribute to business growth by creating and maintaining long-term client relationships.

Previous digital agency experience is essential for this role.

Key responsibilities  

  • Act as the main point of contact for all client needs
  • Build strong, long-term client relationships and maintain frequent contact
  • Set digital strategies for clients, considering their specific requirements to increase customer ROI
  • Managing digital campaigns that span website creation and management, digital display, digital advertising, SEO, PPC, social media and e-DM
  • Translate marketing objectives into briefs and creative strategies
  • Collaborate closely with the project management team and other 3rd party partners in order to successfully manage projects from start to finish
  • Take responsibility for successful interpretation of client briefs into great creative and then successfully present creative output
  • Manage budgets alongside the Project Manager, ensuring work is delivered on time, within budget using our software to inform planning
  • Address client queries effectively and in a timely manner
  • Present social media strategies to clients
  • Report on web performance metrics
  • Analyse digital campaigns success
  • Stay up-to-date with digital technology trends
  • Manage work in progress and status reports internally and externally
  • Support on administrative duties to support the running of the agency
  • Due to the size and nature of our business, you’ll be required to “chip in” with the other team members. This is not a key responsibility but ultimately an important one for the overall success of our business.

Key skills/requirements 

  • Proven work experience as a Digital Account Manager
  • Exceptional project management skills from taking the brief to the execution of campaigns
  • Ability to analyse campaign and website effectiveness
  • Strong client management and relationship building skills
  • Commercially astute
  • Hands-on experience with SEO/SEM and CRM software
  • In-depth understanding of online marketing tools and social media platforms
  • Excellent verbal and written communication skills
  • Have the ability to work effectively with other team members and colleagues
  • Degree or equivalent in Marketing or relevant field

The person

  • The ambition to make a difference and be passionate about digital
  • Strong team player
  • Self-confident, presentable and articulate
  • Good, hard-working attitude
  • Creative mindset, with a thirst to bring new ideas and approaches
  • Honest, open and down-to-earth


  • Health care plan
  • Increased holiday days every year
  • Regular team lunches & night outs
  • A birthday duvet day
  • The annual agency away day

To apply please send your CV to lucy@tall.agency. Strictly no agencies or job boards.

* No height restrictions apply!


Marshall Court,
Marshall Street,
West Yorkshire
LS11 9YP

0113 243 0051

Job Vitals

Type: Full Time

Advertised from: 12/03/2020

Reference Number: 75623

As we continue to grow our team, we're always looking for creative, determined, down to earth and like-minded people to join us and help create magic. No height restrictions apply!

Type: Full Time