You turn schools, companies, and government organisations into Google product lovers. You drive post-deployment customer success by promoting best practices, accelerating feature adoption, cultivating relationships and helping customers share and discover new ways to create magic moments using technology.
You collaborate with sales, project delivery teams and other CSM’s to manage innovative programs that strengthen our customer relationships using a variety of technology platforms.
The Customer Success Team assists our customers in their Cloud journey in various ways. We work cross-functionally with sales, support, project delivery, and our partners (Google, Zendesk, LumApps etc) to ensure that our customers are happy with our products and we serve as customer advocates that help overcome issues quickly. We also lead initiatives that drive adoption of our products, helping customers realise the full potential of their investment in Technology.
Hours: Full time.
Closing date: Ongoing.
How to apply: Please send your CV and cover letter to email@example.com
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Essential qualifications for this post: A background of working with public cloud services; AWS, Azure or Google Cloud Platform Containerisation technologies such as Docker or Kubernetes in a production environment Experience of working with continuous integration technologies Experience with Infrastructure as Code Strong Linux background Excellent communication skills, both verbal and written Designing and architecting complex solutions.
Some of the skills and experience required for this post: Used to working independently in a ‘one to one’ or group situation with people at all levels of seniority and responsibility : Ability to credibly present to audiences of senior decision makers : Used to profit accountability and have the ability to build upon current success : A consultative sales focus – selling with a short and long term view : Strong organization skills and planning ability Direct Sales experience preferably within the area of IT consulting or cloud computing : Experience in managing complex enterprise deals (product + services desirable) : Be an accomplished sales and marketing professional with a high level of initiative and vision, commercial acumen, strategic skill with the ability to drive sales and add value to a successful business.
As a Technical Deployment Specialist, you will manage a customers transition from legacy platforms into a G Suite environment. Ensuring a smooth journey into a cloud environment by handling data migrations, account provisioning and Network configurations.
Netpremacy is a global IT solutions provider based in Leeds, UK. Specialising in the design and deployment of cloud services, we partner with leading corporations including Cisco, Proofpoint, and Google. As a Google Premier Partner, we supply organisations with cutting edge cloud solutions from Google, including G Suite, Google Drive, and Chrome devices.