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365 Functional Consultant (Customer Engagement)

Key Responsibilities

The successful candidate will have the following responsibilities:

  • Knowledge of Dynamics 365 Sales and Customer Service functionality.
  • You have a track record in designing and configuring Dynamics 365 systems with at least 2 years of Dynamics 365 design and delivery experience.
  • Knowledge of customisations and configuration of Dynamics 365.
  • You have excellent interpersonal skills and are comfortable talking to people at different levels within an organisation.
  • You are confident running customer workshops to gather requirements.
  • You have strong analytical and design skills.
  • You are a team player and will be committed to delivering an excellent customer experience.

The company’s Dynamics 365 functional consultants are responsible for providing technical leadership throughout the life of a project, to the customer and to the company as a whole, giving guidance on the use of Dynamics 365 technologies and industry best practices. With ambitious plans for growth, we are seeking a Dynamics 365 consultant to help drive our Microsoft Gold practice forward.

Desired Skills and Experience:

  • Experience of delivering quality solutions within a consultancy environment.
  • Knowledge of Project Service Automation (PSA)
  • Knowledge of Marketing & Field Service
  • Knowledge of Microsoft Flow or Azure Logic Apps


The candidate must have one or more of the following:

  • MB-210: Microsoft Dynamics 365 Sales or MB2-717: Microsoft Dynamics 365 for Sales
  • MB-200: Microsoft Power Platform + Dynamics 365 Core
  • MB-230: Microsoft Dynamics 365 Customer Service
  • Exam MB2-716: Microsoft Dynamics 365 Customization and Configuration

Location: Leeds
Job Type: Full-time
Salary: Up to £60k dependent on experience

Next steps
If you want to work in a talented team and be a part of a company that values their people, then please get in touch by submitting your CV.

Apply on company website

Yorkshire House
Greek Street


Job Vitals

Type: Full Time

Reference Number: 102151