leeds.tech / features

Crisp Team Increases 40% Since March 2020

Leeds-based tech firm Crisp has grown its headcount to 194, with 56 jobs being created since the start of the Covid-19 pandemic in March, in response to increased global demand for its services.

Crisp provides 24/7/365 early-warning risk intelligence for leading brands, global enterprises, and social media platforms. Crisp analyses billions of instigator and influencer signals from the open, deep, dark web, and closed messaging apps. Its real-time Digital Reputation Graph, which is trained on 15+ years of online harm
detection, discovers, tracks, rapidly alerts and removes harmful content.

The company’s recent hiring spree has added headcount to an expanding expert global teamspecializing in linguistics, reporting, psychology, data protection, law, and regulation.
As more people have been engaging online during the pandemic, Crisp has seen demand for its services increase and, as a result, is on track to hit an annualised, recurring revenue of £26m in 2020, an increase of 60% from 2019.

The firm protects more than $4.5 trillion of combined market capitalisation for its customers. As a result, Crisp contributes to the safe, daily online experiences of over two billion users, covering an estimated 450 million children.

Kirsten Brumfit, VP of People at Crisp, said of the expansion in headcount:

“Increased demand through existing customers, as well as newly-onboarded customers, has led to a need to build a larger team at our global HQ in Leeds. We’ve increased team numbers in every department, with a large number of hires in Human Intelligence. With over 30 open roles presently being hired into, and looking ahead to 2021 with additional international expansion in our sights, the HR team will continue to be busy hiring. I’ve been delighted with how our team has pivoted to home working, and we’ve put extra focus on our remote induction process to ensure we keep that special culture that makes Crisp such a great place to work”.

Adam Hildreth, CEO and founder of Crisp, commented:

“This has been a difficult year for everyone around the globe and we’re pleased that we’ve been able to support our customers in gaining an early-warning advantage over the rise in damaging digital chatter brought on recently by these challenging times. Although we are global in outlook, we’re a proud Leeds company and we’re delighted to be contributing to the local economy by creating more highly-skilled jobs in the region”.

Founded 15 years ago this month, a successful year has also seen Crisp recognised as one of the fastest growing companies in the north by its inclusion in the GP Bullhound Northern Tech Awards, Sunday Times Tech Track, and Tech Nation Future Fifty.

Feature image (Adam Hildreth on the right) provided by Paceline Digital.