Jet2.com's IT Business Systems Team, based in Leeds, provides the internal IT application development to Jet2.com and Jet2holidays. The team works using an Agile methodology (SCRUM) to deliver two eCommerce platforms and a Business Intelligence platform.
The automation involved in this role is largely around private cloud, so existing knowledge of Hyper-V (essential) and Virtual Machine Manager (VMM) is an advantage. A strong understanding of SSDT and how to use DACPACs to compare schemas is appropriate for this role. A confident communicator is sought who can engage in technical discussions.
In addition to proven experience in a service management role in a medium to large organisations, you will have an excellent understanding of infrastructure and application delivery, working knowledge of ServiceNow, be ITIL Foundation certified and competent with LAN/WAN design and support and problem and change management (ITIL)
Jet2.com is looking for someone with several years of hands-on coding and test automation experience. The successful candidate will also be able to lead and motivate and enjoy coaching within the role.
You will be a certified business analyst (ISEB, BCS, CBAP, CCBA) adept at stakeholder management and have relevant practical experience. This will include being a confident stakeholder manager and promoting collaboration.
Your experience will cover: a role as team manager in an ITIL based environment, high availability ecommerce and critical operations systems with geographically spread data centres, SAN storage systems and systems management.