Here at Jet2.com the customer is VIP, we strive to exceed expectations. We work together as one team in an Agile environment and we all drive a culture of change, inspiring/motivating each other to continuously improve current ways of working. We believe that our open and honest culture combined with great opportunities for learning makes Jet2.com a great place to work and leads to better service for our customers.
What you’ll be doing
Reporting to the General Manager – Business Support, you are joining an innovative team in a scrum environment who provide solutions that shape the way we operate, from our Mobile Apps, Mobile Site and Desktop eCommerce platform that handles over £1.4b of revenue to our ground-breaking Business Intelligence Solutions that provide real time insights across the entire business.
This is a hands-on role, initially in the Airline team working alongside developers, testers, UX and UI designers. At Jet2 the BA has a part to play in the full software development life-cycle.
You will have the freedom to explore the latest methods and tools and will have responsibility for backlog refinement, user story and acceptance criteria creation along with the development of appropriate supporting documentation.
You will also be responsible for getting just enough detail, just in time ready, typically working a couple of sprints in advance.
Who you are
We need a proven, certified (ISEB, BCS, CBAP, CCBA) Business Analyst who can confidently engage with the Product Owner and wider business, you will be adept at stakeholder management. You will possess practical experience in the various techniques to elicit, analyse and communicate requirements. An excellent facilitator and communicator you will promote collaboration.
What you’ll get
You’ll be based in Leeds City Centre and we want you to join us! We offer an excellent salary and a great benefits package with fantastic opportunities for progression in a growing business.
What you need to do next
If you would like further information on the role please contact Johnathan Nicolson, IT Recruiter.
Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!!
Join Jet2.com and you’ll become part of the Dart Group PLC, with a success story that stretches back over 40 years.
Since our first flight to Amsterdam from Leeds Bradford Airport in February 2003, we have grown at a rapid but reliable pace. We now have a fleet of over 60 aircraft, operating more than 220 routes across the Canaries, the Mediterranean and great European cities. In fact, more than 30 million customers have flown with our Friendly low fares.
We fly our own scheduled services, flights for our package tour operator Jet2holidays, and charter flights for other airlines. We also operate cargo-only flights on behalf of the Royal Mail on our ‘quick change’ aircraft, to help deliver the first class post.
It is an incredibly exciting time for us. In July 2016, we announced the launch of our eighth UK airport base at Birmingham Airport. In September 2016 we took delivery of the first of 30 brand new Boeing 737-800 NG Aircraft and announced the launch of our ninth UK airport base at London Stansted Airport. Everyday, we see our family friendly formula continually delivering success – something which saw us recently voted the UK’s best airline by users of TripAdvisor and the UK’s Most Loved Airline by users of Skytrax.
Our bases for leisure services are currently Leeds Bradford, Manchester, Glasgow, Newcastle, Edinburgh, East Midlands, Birmingham, London Stansted, Belfast and Alicante. We’ve become famous for our friendly service and for working hard as One Team to create memories for our customers. Over the years, we’ve gained lots of recognition for our approach. Our trophy cabinet includes ‘Best Short Haul’ Airline at the Globe Travel Awards three years running in 2012, 2013 and 2014.
We apply the same level of commitment and enthusiasm to our workforce. It’s very important we lead the way for both service and safety. That’s why we teamed up with the Aviation Academy to train our Jet2.com Cabin Crew.
In 2014 we opened our £9.5 million state-of-the-art Training Centre. With three full flight Simulators – the B757-200, B737-300 and the B737-800, we’ve created a purpose-built centre for excellence. The simulators provide unrivalled quality training for our pilots, while our Cabin Safety and Emergency Procedure centre offers the perfect learning environment for Cabin Crew too.
Jet2holidays is an ATOL-bonded tour operator with ABTA membership, offering Package holidays you can trust. We offer over 2,000 2-5 star hotels at more than 45 sun and city destinations. Since our launch in 2007, our profile as a package holiday operator has gone from strength to strength. Indeed, we recently celebrated welcoming more than a million customers on a Jet2holiday in a single year. That’s growth of 2,900 per cent since 2007! Our enduring success lies in giving our customers great choice, great value, and ultimately great service.
We have a devoted Team in Summer of more than 5,200 colleagues across the UK and overseas. That includes 1,500 colleagues in Yorkshire alone, supporting the ever-growing demand of Jet2.com and Jet2holidays.
Such a flying success has been nurtured for over 40 years. Read on and you’ll discover how The Dart Group PLC has evolved with many interesting tales along the way…